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Good Afternoon Everyone,
My name is Matt Painter, and I wanted to take a moment to introduce myself as your new Neighbourhood Policing Inspector for North Shropshire.
Now that I’ve been let loose on our social media account, I’d like to share a bit about my background and outline my plans for the months ahead. My policing career so far has taken me through a wide range of roles — Serious and Organised Crime, Proactive Drugs Teams, Custody Sergeant, the Force Incident Manager role in the Control Room (including firearms and pursuit command), and most recently, Response Inspector in Telford.
It’s been a varied few years, and I’m keen to bring that experience into strengthening neighbourhood policing here in North Shropshire. I’ve spent my first week out and about with the team, getting to know the officers, listening to what matters most locally, and identifying the priorities we need to focus on. It’s already clear how committed the team is to keeping our communities safe.
Over the coming months, you’ll see us delivering more community engagement events, targeted policing operations, and a number of pre‑planned warrants linked to the issues you’ve told us are priorities. My commitment is simple: visible policing, meaningful engagement (both online and in person), and a problem‑solving approach shaped by what YOU want from your neighbourhood team.
I’m looking forward to meeting more of you — and getting away from the desk! Whether it’s on the doorstep, at a community meeting, or out on patrol, I’ll be out and about listening to what matters to you.
One quick ask from me: please take a moment to complete the survey linked below. Your feedback helps shape where we patrol, when we’re there, and what local policing activity looks like. I’ll follow up with our actions in a simple “You Said, We Did” format so you can see the difference your views make.
I’m a firm believer that policing works best when it’s shaped by the community it serves — and your views genuinely help us get this right.
Please take a few minutes to complete our Anti‑Social Behaviour (ASB) survey.
As mentioned, your views help shape where we patrol, when we’re there, and what we prioritise. ASB looks different in every neighbourhood, so hearing directly from you gives us the clearest picture of what’s happening within a 15‑minute walk of your home.
This work supports the national Neighbourhood Policing Guarantee and the Police and Crime Commissioner’s Safer Communities Plan. The more feedback we receive, the better we can work with our partners to tackle local issues and keep our communities safe.
Once the survey closes, I’ll share the results and our actions in a simple “You Said, We Did” update so you can see the impact of your voice.
Complete the survey here: https://orlo.uk/pXTG9
If you’re unsure who your local officer is, you can check by entering your postcode on the West Mercia Police website. You can also stay updated by following our social media channels or joining Neighbourhood Matters.
Thanks for taking the time — your voice genuinely shapes local policing, and I’m looking forward to meeting many more of you over the coming weeks.
Matt 
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